Utility Services, Rates, and Payment Information

Direct PaymentFor all forms for utility services and payments:  see Forms.

For a list of Frequently Asked Questions, see:  Utility Billing FAQ

Utility bills are processed and mailed on the 1st of each month.  All bills are due then on the 20th of each month.  The utility bill includes:

  • Water – actual usage charges
  • Sewer – average use based on January-February-March water usage
  • Family Storm – Single Family/Duplex
  • Commercial/Industrial
  • Water Testing Fee
  • Meter Fee

Utility rates:


Tier 1 – 0 gallons through 20,000 gallons                                                     $4.93 per thousand gallons
Tier 2 – 20,001 gallons and over                                                                       $7.40 per thousand gallons

Sewer Rates (New Rates Effective 1/1/17)

Per 1,000 gallons of average use (based on January,

February, and March water usage) $6.63 per thousand gallons. 

Storm Water – Residential & Commercial Usage (New Rates Effective 1/1/17)

Single Family/Duplex Residence                             $8.99/per month

Multi Family (3 units or more)                                 $30.78/per month

Commercial/Industrial                                               $30.78/per month

Monthly Meter Fee

Meter Size

Monthly Flat Rate
per Occupancy Unit

5/8 inch $2.26
3/4 inch $2.71
1 inch $3.61
1.5 inch $5.42
2 inch $7.22
3 inch $10.83
4 inch $14.83

Water Testing Fees:
 There is is a Federal Mandated Testing Fee of $6.36.  The City charges $6.36 per year (generally in June) for every water  connection to cover costs.  This testing includes sending random samples to the state every week to be tested for bacteria, and once a year for lead and copper.

Drinking Water Reports – see the following years for details: 201220132014, 2015, and 2016

Water Softener Information – 25 Grains

Also effective January 1, 2017, new late fees as follows:

Fee Type20162017Notes
Water Late Fee$4.00$6.00Per month on unpaid amounts
Storm Water Utility Late Fee$2.00$3.00Per month on unpaid amounts
Sanitary Sewer Late Fee$4.00$6.00Per month on unpaid amounts

If more information is needed in regard to utilities, please email or call the City Offices at 952-448-5353.