Utility Services, Rates, and Payment Information

For all forms for utility services and payments:  see Forms.

For a list of Frequently Asked Questions, see:  Utility Billing FAQ

Utility bills are processed and mailed on the 1st of each month.  All bills are then due on the 20th of each month.
The utility bill includes:

  • Water – actual usage charges
  • Sewer – average use based on January-February-March water usage
  • Family Storm – Single Family/Duplex
  • Commercial/Industrial
  • Water Testing Fee
  • Base Fee

Utility rates:

Water (New Rates Effective 4/1/2020)

Rates per 1,000 Gallons
1,000 to 5,000       $ 4.32
5,001 to 10,000     $ 5.94
10,001+                 $ 8.64
Base Fee              $10.80

Sewer Rates (New Rates Effective 4/1/2020)

Per 1,000 gallons of average use (based on January, February, and March water usage) $7.24 per thousand gallons. 

Storm Water – Residential & Commercial Usage (New Rates Effective 4/1/2020)

Single Family/Duplex Residence                             $ 9.54/per month
Multi Family (3 units or more)                                 $32.65/per month
Commercial/Industrial                                              $32.65/per month

Water Testing Fees

There is a Federal Mandated Testing Fee of $9.72.  The City charges $9.72 per year (generally in June) for every water  connection to cover costs.  This testing includes sending random samples to the state every week to be tested for bacteria, and once a year for lead and copper.


Drinking Water Reports – see the following years for details:
    2012              2015          2018
    2013              2016          2019
    2014              2017

Water Softener Information – 25 Grains

Late fees are as follows:

Fee TypeAmountNotes
Water Late Fee$6.00Per month on unpaid amounts
Storm Water Utility Late Fee$3.00Per month on unpaid amounts
Sanitary Sewer Late Fee$6.00Per month on unpaid amounts

If more information is needed in regard to utilities, contact Brenda Efta at befta@cityofcarver.com or call the City Offices at 952-448-8729.