For all forms for utility services and payments: see Forms.
For a list of Frequently Asked Questions, see: Utility Billing FAQ
Utility bills are processed and mailed on the 1st of each month. All bills are due then on the 20th of each month. The utility bill includes:
- Water – actual usage charges
- Sewer – average use based on January-February-March water usage
- Family Storm – Single Family/Duplex
- Water Testing Fee
- Meter Fee
Tier 1 – 0 gallons through 20,000 gallons $4.93 per thousand gallons
Tier 2 – 20,001 gallons and over $7.40 per thousand gallons
Sewer Rates (New Rates Effective 1/1/17)
Per 1,000 gallons of average use (based on January,
February, and March water usage) $6.63 per thousand gallons.
Storm Water – Residential & Commercial Usage (New Rates Effective 1/1/17)
Single Family/Duplex Residence $8.99/per month
Multi Family (3 units or more) $30.78/per month
Commercial/Industrial $30.78/per month
Monthly Meter Fee
Monthly Flat Rate
Water Testing Fees: There is is a Federal Mandated Testing Fee of $6.36. The City charges $6.36 per year (generally in June) for every water connection to cover costs. This testing includes sending random samples to the state every week to be tested for bacteria, and once a year for lead and copper.
Water Softener Information – 25 Grains
Also effective January 1, 2017, new late fees as follows:
|Water Late Fee||$4.00||$6.00||Per month on unpaid amounts|
|Storm Water Utility Late Fee||$2.00||$3.00||Per month on unpaid amounts|
|Sanitary Sewer Late Fee||$4.00||$6.00||Per month on unpaid amounts|
If more information is needed in regard to utilities, please email or call the City Offices at 952-448-5353.